From system troubleshooting
to biological support,

Iwaki Aquatic has you covered!

We offer technical support and service plans for all Iwaki Aquatic systems. Semi-annual and annual preventative maintenance plans are most common. Let us be your partner and help with all aspects of the design and planning process.

Our service technicians are trained in installation, preventative maintenance and control retrofits on all types of systems. Whether your lab is outfitted with an Iwaki Aquatic, Pentair, Aquatic Habitats, Aquatic Enterprises, Aquarius, Marine Biotech, or Aquaneering system, our skilled field service techs will bring your lab to its optimum performance.

Service Team

“Not only were they pivotal for our shark project, but we rely on Iwaki for the majority of the maintenance on our zebrafish systems throughout our institution.”

Aquatic facility management experience and an educated staff is crucial in a biomedical research laboratory. We bring our precision and strategic planning to help make your lab a success.

Techical Support and Service Plans

  • Construction Meeting Planning and Attendance
  • Pre-Installation Site Survey
  • Coordination Drawings for placement and installation of equipment supplied by Iwaki Aquatic, to include:
    • CAD – Plan and Elevation Views of Completed Installation
    • Process Flow Diagram of Completed Installation
    • All Necessary As-Built Information
  • Rack Systems with Capacities and Flow Rates
  • Life Support Equipment Details
  • Water Quality Monitoring, Control and Automation System Details and Documentation
  • Water Supply and Drainage Piping for all Rack Systems (As-Builts Drawings)
  • Offload, Placement, and Installation of all Rack Systems
  • Owner’s Manual
  • Training
  • 24-Month Warranty

Engineering Expertise

Our engineering expertise allows us to deliver evidence-based solutions to your facility.

Aquatic Solutions

We can handle the life cycle of your lab, whether you have existing systems and are looking to expand, or a new lab startup.

  • Custom system configuration to make the best use of laboratory space

  • Service plans to maintain your existing systems

  • Controller technology and water quality probes

  • Design and build-out of a new facility

  • Workshops and training in aquatic systems

Engineering Expertise

Our engineering expertise allows us to deliver evidence-based solutions to your facility.

Aquatic Solutions

We can handle the life cycle of your lab, whether you have existing systems and are looking to expand, or a new lab startup.

  • Custom system configuration to make the best use of laboratory space

  • Service plans to maintain your existing systems

  • Controller technology and water quality probes

  • Design and build-out of a new facility

  • Workshops and training in aquatic systems

Trusted by Leading Research Institutions