Featured Testimonials

Featured Testimonials

University of California, San Francisco

PROJECT OVERVIEW
Installation of three Xenopus systems – one double rack system for X. tropicalis adults, one single rack system for X. tropicalis tadpoles, and one single rack system for X. laevis adults.

SPECIFIC NEEDS
Install three Xenopus systems and train lab members on system functionality and maintenance.

SOLUTION
We are impressed with the thought and attention put into the design of the systems. We appreciate that the systems were designed with efficiency and user friendliness in mind and love the built-in failsafes.

EXPERIENCE WORKING WITH IWAKI AQUATIC
Wonderful. Our installation technician Andrew was professional and had the systems up and running on schedule. Technical support from Iwaki is fantastic as well. Every time we’ve had a question, we’ve received a reply and resolved the issue in less than an hour. Iwaki Aquatic has exceeded our expectations, and we would not hesitate to use them again.
Assistant Professor, Department of Psychiatry and Behavioral Sciences, UCSF

University of California, San Francisco

PROJECT OVERVIEW
Installation of three Xenopus systems – one double rack system for X. tropicalis adults, one single rack system for X. tropicalis tadpoles, and one single rack system for X. laevis adults.

SPECIFIC NEEDS
Install three Xenopus systems and train lab members on system functionality and maintenance.

SOLUTION
We are impressed with the thought and attention put into the design of the systems. We appreciate that the systems were designed with efficiency and user friendliness in mind and love the built-in failsafes.

EXPERIENCE WORKING WITH IWAKI AQUATIC
Wonderful. Our installation technician Andrew was professional and had the systems up and running on schedule. Technical support from Iwaki is fantastic as well. Every time we’ve had a question, we’ve received a reply and resolved the issue in less than an hour. Iwaki Aquatic has exceeded our expectations, and we would not hesitate to use them again.
Assistant Professor, Department of Psychiatry and Behavioral Sciences, UCSF

Leading Research Institution in the Midwest

We were tasked with developing a large-scale, custom aquatic system to house nurse sharks for medical research.  Shortly after the first system was installed, a second system was required for a different location on campus.  In a span of 18 months, we worked with Iwaki to design and install two systems basically from scratch under tight deadlines.

What was the specific need for Iwaki Aquatic to address?
Our institution was recruiting a researcher that used nurse sharks for their research and a proper salt water aquatic system was required.  We worked with Iwaki to design, build and install a custom system that would not only meet the needs of the animals and research, but also physically fit into existing facility space.  Ironically, a second system needed to be designed, built and installed in an alternative space only a few short months after the first system was installed.  While both systems were similar, the second system needed to be altered to physically fit into a different space.

How did the solution Iwaki Aquatic provided fit your needs?
Working with Iwaki has been a great experience.  Their knowledge, thoughtfulness and communication was really important for our team since this literally was uncharted territory for us.  I appreciated the fact that some components could be custom-made to fit our spaces and other components were sourced with functionality and space in mind.  They were able to design and build the tanks in appropriate sections that could fit through hallways, in elevators and through door frames; but then also be easily assembled in place.  Both systems have exceeded our expectations and the researcher has been more than satisfied with both systems.  The animals are healthy, the water quality is easy to manage and the control system is user-friendly and works great.

What was your experience like working with Iwaki Aquatic?
It’s always a pleasure working with Iwaki.  They are honestly one of our favorite vendors to work with.  Eric and Paul are very personable and knowledgeable for all things aquatics.  Not only were they pivotal for our shark project, but we rely on Iwaki for the majority of the maintenance on our zebra fish systems throughout our institution. I go out of my way to recommend their services whenever possible. – Director of Facilities

 

Leading Research Institution in the Midwest

We were tasked with developing a large-scale, custom aquatic system to house nurse sharks for medical research.  Shortly after the first system was installed, a second system was required for a different location on campus.  In a span of 18 months, we worked with Iwaki to design and install two systems basically from scratch under tight deadlines.

What was the specific need for Iwaki Aquatic to address?
Our institution was recruiting a researcher that used nurse sharks for their research and a proper salt water aquatic system was required.  We worked with Iwaki to design, build and install a custom system that would not only meet the needs of the animals and research, but also physically fit into existing facility space.  Ironically, a second system needed to be designed, built and installed in an alternative space only a few short months after the first system was installed.  While both systems were similar, the second system needed to be altered to physically fit into a different space.

How did the solution Iwaki Aquatic provided fit your needs?
Working with Iwaki has been a great experience.  Their knowledge, thoughtfulness and communication was really important for our team since this literally was uncharted territory for us.  I appreciated the fact that some components could be custom-made to fit our spaces and other components were sourced with functionality and space in mind.  They were able to design and build the tanks in appropriate sections that could fit through hallways, in elevators and through door frames; but then also be easily assembled in place.  Both systems have exceeded our expectations and the researcher has been more than satisfied with both systems.  The animals are healthy, the water quality is easy to manage and the control system is user-friendly and works great.

What was your experience like working with Iwaki Aquatic?
It’s always a pleasure working with Iwaki.  They are honestly one of our favorite vendors to work with.  Eric and Paul are very personable and knowledgeable for all things aquatics.  Not only were they pivotal for our shark project, but we rely on Iwaki for the majority of the maintenance on our zebra fish systems throughout our institution. I go out of my way to recommend their services whenever possible. – Director of Facilities

 

University of California, Irvine

PROJECT
Two Iwaki Intuition-9 Controllers and Sensor Retrofit on Marine Biotech Inc. Zebrafish Multirack

GOAL
Aging Controllers needed replacing and general system retrofit and service.

RESULT
Great. The system is functioning well.

EXPERIENCE WORKING WITH IWAKI AQUATIC
We were very happy with the quality of the service.

University of California, Irvine

PROJECT
Two Iwaki Intuition-9 Controllers and Sensor Retrofit on Marine Biotech Inc. Zebrafish Multirack

GOAL
Aging Controllers needed replacing and general system retrofit and service.

RESULT
Great. The system is functioning well.

EXPERIENCE WORKING WITH IWAKI AQUATIC
We were very happy with the quality of the service.

Top-Rated Ivy League College

Iwaki was able to provide state of the Art flow through systems, with state-of-the-Art controllers to provide us with the best equipment in the industry to achieve our mission.  Iwaki has been providing us with the best customer service for over a decade with cost kept in mind.

What was the specific need for Iwaki Aquatic to address?
New systems and updated controllers along with PM services.

How did the solution Iwaki Aquatic provided fit your needs?
We were able to gain efficiency and space within our holding rooms.

What was your experience like working with Iwaki Aquatic?
For the last decade nothing but professional and caring.  – Facilities Manager

 

Top-rated Ivy League College

Top-rated Ivy League College

Iwaki was able to provide state of the Art flow through systems, with state-of-the-Art controllers to provide us with the best equipment in the industry to achieve our mission. Iwaki has been providing us with the best customer service for over a decade with cost kept in mind.

What was the specific need for Iwaki Aquatic to address?
New systems and updated controllers along with PM services.

How did the solution Iwaki Aquatic provided fit your needs?
We were able to gain efficiency and space within our holding rooms.

What was your experience like working with Iwaki Aquatic?
For the last decade nothing but professional and caring.
– Facilities Manager

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